Ship with Australia's largest postage network

Australia Post Shipping

If you need some help using the Australia Post Shipping app then you’re in the right place. Search the guide for detailed help articles and of course, you can contact us at any time for further help.

In the guide:

Pre Install Questions

The basics you need to know before installing Australia Post Shipping.
The Basics

Find out how to install and important first steps to get the app up and running.
Shipping Profiles, Zones & Rates

Find out how to use Shipping Profiles, Zones & Rates
Free Shipping, Discounts & Rate Adjustments

Learn how to enable free shipping, discount a rate or add a handling fee.
MyPost Business, eParcel & StarTrack Rates

Manage your MyPost Business, eParcel or StarTrack discounted rates.
Products & Packaging

Manage your product dimensions & packaging preferences.
Help, I've got a problem

Quick access solutions when things are working quite right.
FAQ

You've got Questions? We've got Answers.
Australia Post Account Setup

Connect your MyPost Business, eParcel or StarTrack accounts.
The Order Fulfillment Process in Australia Post Shipping

How the fulfillment process works in Australia Post Shipping.
Locations

Setup you locations for accurate rates and shipping label sender details.
Shipments

Creating Shipments for your orders is a key step in the fulfillment process.
Shipping Labels

You can use Australia Post Shipping to print your shipping labels.
Shopify Fulfillment

Mark your orders as 'fulfilled' in Australia Post Shippping & Shopify.
Other Guides

All of our other articles for not so common situations, account settings and more.