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Create a MyPost Business fulfillment using Australia Post Shipping

Learn how to create a fulfillment from within Australia Post Shipping. Use Australia Post Shipping to import your customer orders from Shopify to your MyPost Business account, then print labels and manage your fulfillments.

Once you Connect your MyPost Business account to Australia Post Shipping, and Resync locations you're ready to make your first fulfillment. Follow this step-by-step guide to learn the process.

Begin a fulfillment

  • From the Australia Post Shipping Dashboard click Orders.
    Here you will see a list of all current orders, whether they have been fulfilled or not. They reflect exactly the list of orders in your Shopify store. You will notice that unfulfilled orders have a yellow 'unfulfilled' tag next to them.

  • From the list select the orders you would like to include in this fulfillment.

  • Click Create Fulfillment.

  • Choose the MyPost Business account you would like to use, then give the fulfillment a title and click Save.

Create Shipments

The next step is to validate customer addresses and create shipments.

  • Click Create Shipments.

  • The first order in your fulfillment will open.

On each order in the fulfillment you need to:

  1. Check the customer's address is valid. Look for the green notification 'Address valid' above the recipient details. If there's a problem click Edit Address and update.

  2. Choose your shipping options for the order. Click Add a Shipment.

Here you can make changes to the postage service and choose the best parcel for the shipment, as well as fill in details about insurance and if a signature is required.

Click Save when you are done.

You can add multiple shipments to your order, for example if the items making up the order need to be shipped separately.

You can also auto-fill the parcel size and weight by pre-saving templates of your most commonly used packaging. Follow our guide How to create a Package in Australia Post Shipping to find out how it's done.

  • When you have checked the address and added a shipment for the first order, navigate to the next order using the arrows to the top right of the screen. You'll use these to work through each order in the fulfillment. If you have only included one order in your fulfillment these arrows will be greyed out.

You can use keyboard shortcuts to navigate through the orders too. The 'J' key is the shortcut for the left arrow and the 'K' key is the shortcut for the right arrow.

  • Once you have worked through all the orders making up your fulfilment, navigate back to the fulfilment by clicking the link to it in the top left corner of the screen.

Pay & Print Shipping Labels

The next step is to pay your postage costs and print the shipping labels.

  • Click Print & Pay. This will take you to the MyPost Business portal.

  • Login using your MyPost Business email and password.

  • You'll be taken to the list of orders making up the fulfilment you just created. Click Select all to select all of the orders. Alternatively, individually select the orders you'd like.

  • Click Pay & Print.

  • On the following page you have the opportunity to 'Book a pickup' and double check the orders you'd like to pay for. Then click Proceed to Payment.

  • Fill in your payment details and click Pay now.

  • When you see the 'Payment successful' screen, scroll down to Print shipping labels. Follow the prompts to export your order addresses to labels.

Fulfill Orders

Once you have created your labels and shipments are ready to send, jump back over to Australia Post Shipping so you can mark your orders as 'fulfilled' in Australia Post Shipping and your Shopify store.

  • If it's not already open, navigate to the fulfillment you're working on by clicking Fulfillments on the left navigation menu, and selecting the fulfillment you need.

  • Next to 'Fulfill orders in Shopify' click Fulfill Orders.

  • Here you will see a list of the orders making up the fulfillment. Click Fulfill Items.

  • You should see a 'Congratulations!' page. Your products will now be fulfilled in Shopify and your customers will be notified with tracking details.

You've completed your fulfillment! Now those orders will appear in Australia Post Shipping and Shopify tagged 'Fulfilled'.

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