Custom Packaging

Australia Post Shipping allows you to streamline your fulfillment process by recording information about your own packaging.


The packaging feature in Australia Post Shipping allows you to set up multiple packages and record details such as weight & dimensions. By saving important details about your most frequently used packages you will fast-track your MyPost Business or eParcel fulfillment process by applying this information quickly to shipments.

Why add custom packaging?

There are a few reasons you could add custom packaging...

  • Saving details such as weight & dimensions of your frequently used packages makes them available to choose when you are creating a shipment. This makes your fulfillment process much more efficient.

  • If you use packages of a different size to those offered by Australia Post, loading your custom packages means your shipping rates will be based on the actual packaging you use and not automatically default to a standard Australia Post package.

  • Recording details about your custom packaging keeps this information handy so you can make quick decisions about the packaging required for each shipment.

Where are my packages?

You can view a list of custom packages by clicking Packaging in the left hand navigation of the Australia Post Shipping app.

If you haven't added a package yet, click Create Package, and follow the guide How to create a Package in Australia Post Shipping.

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