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How to add a shipment to your order

A key step of fulfilling an order is to create shipments. When you add shipments you choose the packaging and delivery options. We'll show you how.


  • To create a shipment you'll need to first create a fulfillment group, or open one by clicking Fulfillments on the left menu, and choosing the fulfillment group you have already started.

  • Next click Create Shipment.

  • The first order in your fulfillment will open.

  • Choose your shipping options for the order. Click Add a Shipment.

  • Here you can make changes to the postage service and choose the best parcel for the shipment, as well as fill in details about insurance and if a signature is required.

  • Click Save when you are done.

You can add multiple shipments to your order, for example if the items making up the order need to be shipped separately.

You can also auto-fill the parcel size and weight by pre-saving templates of your most commonly used packaging. Follow our guide How to create a Package in Australia Post Shipping to find out how it's done.

Once you have added a shipment, you'll probably want to continue adding shipments to the other orders in the fulfillment group. You can navigate to the next order using the arrows to the top right of the screen. If you have only included one order in your fulfillment these arrows will be greyed out.

When you are finished navigate back to the fulfillment group by clicking the link to it in the top left corner of the screen.


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