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How to enable free shipping in Shopify

Learn how to apply unconditional free shipping to particular items.


There are multiple ways to provide free shipping to your customers. If you're looking to make certain items ship free, regardless of conditions of weight or order price, follow our guide below.

If you're looking to provide conditional free shipping (shipping based on an item's weight or the total value of your customer's basket) follow the guide How to offer free shipping based on item weight or order value.

In this short tutorial we'll show you how you can offer free shipping on particular items in your Shopify store, whether you are using the Australia Post Shipping app or not.

Learn how to apply unconditional free shipping to particular items.

  • From your Shopify Dashboard, click Settings, then Shipping and delivery.

  • You will see a 'General profile'. This is the default catchall for all products.

  • Create another shipping profile only for products that require free shipping. Click Create new profile.

  • Give your new shipping profile a name, and link the products you would like to offer free shipping on.

  • Add zones you'd like to offer free shipping to. Click Create shipping zone. Name your zones and pick the countries to be included in the zones.

  • Then click Add rate

  • Since you are offering free shipping you don’t need to connect Australia Post Shipping to calculate rates, so leave the rate set to Set up your own rates.

  • Then give your rate a name and enter a price of zero. Click Done.

  • Make sure to save your changes, click the Save button.

You will now have free shipping enabled. Make sure all items you'd like to offer free shipping on are linked to this profile.


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